- Ditang Industry Park Yuyao
- Service@santsai.com
Pre-sale
Supply the best solutions with technical support for customer. Help the customer choose best machines size. Suggest the best solutions for customer. Help the customer to Improve efficiency and save cost by design the electrical & air &water and automation solutions ect at customer factory. Technicians are appointed to help clients in machine installation and trial running if necessary.
Sales
Confirm the contract and process the order. Follow ups and delivery. Confirm the delivery and remind customers of using and maintenance of machines.
After-sales
Delivery machines on times. Offer training and technical consultation for free. All the SANTSAI machines we will give the service at machines whole life. Technicians are appointed to help clients in machine installation and trial running if necessary. Prepared parts for customer. Warranty 12 month in the precondition of non-artificial damage. (Wearing parts are not including like screw and barrel). Lifetime service
Great things in business are never done by one person. They’re done by a team of people.
Dealers’ training
Offers training for dealers, providing them with an opportunity to increase their knowledge of products, as well as receiving ongoing technical training and development in an optimized learning setting. We offer 3 levels of training with performance assessments that allow participants to demonstrate their knowledge and proficiency.
Level 1
Step 1
Basic training
This training program is conducted online and provides new dealers or new service staff with basic training on products, engines, hydraulic systems and electric systems.
Level 2
Step 2
Intermediate training
The second level of training provides more detailed knowledge on products, including product operation and maintenance training, along with more in-depth training on hydraulic and electric systems.
Level 3
Step 3
Advanced training
The advanced level specifically focuses on main machine components and troubleshooting by model and range.
Service Videos
Services near you.
China
India
- SP Ring Road, Odhav, Ahmedabad
- Info@santsai.com
USA
- 17783 Indian St Moreno Valley, CA 92551
- info@santsai.com
Europ
- 6913 KL Aerdt The Netherlands
- info@santsai.com
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