SANTSAI has been specializing in the field of injection molding and automation, digging deeper and pushing the envelope in utilizing its technology for a wide variety of applications since its parent company inauguration in 1994.

info@santsai.com
+8615867460640

Pre-sale

Supply the best solutions with technical support for customer. Help the customer choose best machines size. Suggest the best solutions for customer. Help the customer to Improve efficiency and save cost by design the electrical & air &water and automation solutions ect at customer factory. Technicians are appointed to help clients in machine installation and trial running if necessary.

Sales

Confirm the contract and process the order. Follow ups and delivery. Confirm the delivery and remind customers of using and maintenance of machines.

After-sales

Delivery machines on times. Offer training and technical consultation for free. All the SANTSAI machines we will give the service at machines whole life. Technicians are appointed to help clients in machine installation and trial running if necessary. Prepared parts for customer. Warranty 12 month in the precondition of non-artificial damage. (Wearing parts are not including like screw and barrel). Lifetime service

Great things in business are never done by one person. They’re done by a team of people.

Dealers’ training

Offers training for dealers, providing them with an opportunity to increase their knowledge of products, as well as receiving ongoing technical training and development in an optimized learning setting. We offer 3 levels of training with performance assessments that allow participants to demonstrate their knowledge and proficiency.

LEVEL 1
88%
LEVEL 2
77%
LEVEL 3
66%
My Progress
48%
Level 1
Step 1

Basic training

This training program is conducted online and provides new dealers or new service staff with basic training on products, engines, hydraulic systems and electric systems.

Basic training
Level 2
Step 2

Intermediate training

The second level of training provides more detailed knowledge on products, including product operation and maintenance training, along with more in-depth training on hydraulic and electric systems.

Intermediate training
Level 3
Step 3

Advanced training

The advanced level specifically focuses on main machine components and troubleshooting by model and range.

Advanced training

Service Videos

Services near you.

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