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SANTSAI has been specializing in the field of injection molding and automation, digging deeper and pushing the envelope in utilizing its technology for a wide variety of applications since its parent company inauguration in 1994.

info@santsai.com
+8615867460640

Great things in business are never done by one person. They’re done by a team of people.

Pre-sale

Offer optimal technical support and machine size selection. Provide tailored efficiency and cost-saving solutions for factory smart systems. Assign technicians for SANTSAI machines installations and trials if needed.

Sales

Confirm the contract and initiate the order processing. Conduct follow-ups and oversee the delivery process. Confirm the successful delivery and provide customers with guidance on the use and maintenance of the machines.

After-sales

Deliver machines promptly with free training and technical support. Offer lifelong service with technicians available for installation and trials. Provide spare parts and a 12-month warranty, excluding wear parts. Ensure lifetime service support.

Dealers’ training

Our dealer training program offers a three-tiered approach, designed to enhance product knowledge and technical skills in a streamlined learning environment. Each level includes targeted training and performance evaluations, enabling participants to effectively demonstrate their expertise and proficiency.

LEVEL 1
88%
LEVEL 2
77%
LEVEL 3
66%
My Progress
48%
Level 1
Step 1

Basic training

This training program is conducted online and provides new dealers or new service staff with basic training on products, engines, hydraulic systems and electric systems.

Basic training
Level 2
Step 2

Intermediate training

The second level of training provides more detailed knowledge on products, including product operation and maintenance training, along with more in-depth training on hydraulic and electric systems.

Intermediate training
Level 3
Step 3

Advanced training

The advanced level specifically focuses on main machine components and troubleshooting by model and range.

Advanced training

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